Restaurant Chatbot 101: What They Are & Why You Need Them

It can send automatic reminders to your customers to leave feedback on third-party websites. It can also finish the chat with a client by sending a customer satisfaction survey to keep track of your service quality. Once the query of the customer is resolved it makes sense to end the conversation. When users push the end of the chat button they can direct a very short survey regarding their experience with chatbot. Thus, restaurants can find the main pain points of the chatbot and improve it accordingly.

You can prepare the customer service restaurant chatbot questions and answers your clients can choose. Like this, you have complete control over this interaction without being physically present there. The website visitor can choose the date and time, provide some information for the booking, and—done!

Why Do Chatbots Play a Role for Restaurant Businesses?

Confirmation is sent immediately to the cash register, and the restaurant starts processing their order to speed up food delivery – at the table or at home. With a restaurant chatbot, customers don’t have to call in or move to an app to make menu item selections and place orders. Its familiar interface and simple workflow increase convenience and enhance their dining experience.

While they may not completely replace humans, they will offer natural and sophisticated human interactions to enhance the customer experience. Most restaurants offer rewards and incentives to their loyal customers to engage them continuously and ensure repeat business. Chatbots can keep track of such customers and based on customer interaction history, it can send highly targeted and personalized messages regarding loyalty programs. The other big evolution will be our machine learning and natural language processing.

March). Effects of anticipated human-robot interaction and predictability of robot behavior on perceptions of anthropomorphism

This new trend brings new opportunities and new challenges to restaurant owners. One of the main issues is to set up an efficient order management system. It can guide your customers through any easy questions they might have, including follow-up questions to their initial queries.

• By harnessing the power of artificial intelligence and machine learning, restaurants can leverage data-driven insights to enhance their operations, improve customer experiences, and drive business growth.
• The business placed many images on the chat window to enhance the customer experience and encourage the visitor to visit or order from the restaurant.
• This can be extremely valuable for customer service because it allows customized recommendations.
• This would lead to restaurants taking many more speculative calls and having to hire more telephone agents to deal with the calls.

It is a virtual assistant that can understand and respond to user queries in traditional human language. It reads and responds to user requests with appropriate responses. Using geofencing and chatbots, you can promote that information to casual visitors to your various web pages.

Since machine language is at it beginning stages there chatbots are equipped to understand various slangs that we use. There are also cultural and language boundaries that need to be kept in mind while using a bot for a specific geographical area. Chatbots are used for different purposes, these bots are being employed by large businesses and small businesses alike. While the larger companies might use their bots for more innovative purposes but the small business can use the bots for improving their day to day work routines ro reduce their running costs. Chatbots can be well integrated with major POS systems so that your customer can not only place order but also complete payment through the same interface. The current generation prefers personalization and expects you to understand their choices better.

So, if you offer takeaway services, then a chatbot can immediately answer food delivery questions from your customers. Embracing chatbot technology will improve customer experiences, increase customer retention, and increase sales. If you use it correctly, your restaurant’s tables will be fully booked, and takeout orders will be flowing out the door. Whereas other apps featured in this article serve to complete transactions, Punchh is marketed as more of a PR tool for businesses.

Rather than assigning expensive staff members to these customer service tasks, chatbots handle this efficiently at a small fraction of the cost. In the US, 20% of people eat out at full-service restaurants at least once per week. If a potential customer lands on your chatbot to ask a question about your menu or opening times, you can use the opportunity to showcase any current promotions. A chatbot can even tap into your email list and entice your existing customers with new deals and offers.

• AI-based chatbots offer an optimal mechanism for collecting customer ratings and feedback sans any human intervention.
• Users do not seem to like downloading apps so much as the app creators think.
• We suspect that larger restaurant giants with existing tech infrastructure and high volumes of customer data are most likely to take advantage of these technologies in the near term.
• How do restaurants use chatbots, and what do these bots look like?
• They can make recommendations, take orders, offer special deals, and address any question or concern that a customer has.

He has also led commercial growth of deep tech company Hypatos that reached a 7 digit annual recurring revenue and a 9 digit valuation from 0 within 2 years. Cem’s work in Hypatos was covered by leading technology publications like TechCrunch and Business Insider. He graduated from Bogazici University as a computer engineer and holds an MBA from Columbia Business School. The introduction of menus may be a useful application for restaurant regulars.

Start receiving online orders

Customers might look to pre-book catering and online orders even when your business is not operating. Therefore, it is important to utilize a chatbot that is able to take orders at all hours of the day, including late at night. A good restaurant chatbot can even help automate your restaurant ordering process to allow the restaurant to take orders without the assistance of a human. Unfortunately, most restaurants don’t have enough staff to address these online queries with the speed and precision that their customers demand. A restaurant chatbot is an excellent tool for providing concierge services to your customers. By offering a convenient and engaging customer experience, chatbots can help you increase customer satisfaction and loyalty while also driving revenue growth.

That is why we’ve created many communities to support our customers in the best possible way. We will ensure your team is trained to use the chatbot, handle customer inquiries, and escalate issues as needed. Many restaurants and food businesses have started to incorporate Chatbots into their operations, and have seen a positive impact. You might come across a few Chatbots that don’t click with you instantly, which is why you move on to the next best option.

Structure Your Menu

That is why there are huge advantages to using a Guestfriend bot versus building your own. Everyone benefits from all of the interactions on all restaurants as the natural language processing gets smarter and smarter with each conversation. Restaurants can use chatbots for similar meal pairings or recommendations—this not only engages the customer with your brand but also drives revenue. You don’t have to ask your customers to download the chatbot like an app (it can be integrated with the channel of your choice). Whether it is by asking relevant questions, sharing interesting trivia or even cracking the occasional joke just like a friend would on Messenger. Family restaurant owners can delegate the bot to manage their Facebook campaigns and save time a money.

Unlike traditional menus, chatbots can help customers actively search, highlight and order dishes on demand. Moreover, restaurants can also attract customers through a wide range of rich media content like pictures and videos that are integrated into the chatbot interface. In cases where restaurant chatbots are unable to address a customer’s query or concern, they can be programmed to transfer the chat to a human agent for better assistance. By leveraging the fallback option, your restaurant can improve the efficiency and effectiveness of customer service while also improving the overall experience for your customers. With the help of machine learning algorithms, chatbots in the restaurant industry can be trained to handle a wide range of customer queries, from booking tables to answering frequently asked questions. This bulk ML training not only saves time and resources but also provides customers with quick and accurate responses to their inquiries.

Appy Pie’s Chatbot Builder boasts an impressive array of functionalities that cater to diverse needs. At their core, restaurants are service businesses — they primarily care about providing the best possible experience for guests who visit their physical location. Everything else, from their website to their marketing campaigns to their online customer service, is just a means to achieving that goal. Across multiple industries, capturing and retaining customer interest and business through AI powered technologies has now become a priority.

Tiledesk’s chatbot comes with pre-built templates that are designed to implement fast. But you can change the conversation flow in a way that fits your restaurant’s brand. Restaurant chatbot template helps customers to access menu, make orders and book tables instantly – anytime, anyplace. The food delivery company is developing an AI chatbot that can answer users’ questions, give recommendations and reorder past meals. Bot analytics provide important insights into guests’ preferences, behavior, and their satisfaction levels. Businesses can use this data to identify areas where they need to improve their service offerings or communication strategies ultimately delivering a more personalized and satisfying customer experience.

Read more about https://www.metadialog.com/ here.

Creating a Basic hardcoded ChatBot using Python NLTK

Streamlit is being used here to create the user interface for our chatbot. For instance, you can use libraries like spaCy, DeepPavlov, or NLTK that allow for more advanced and easy-to understand functionalities. SpaCy is an open source library that offers features like tokenization, POS, SBD, similarity, text classification, and rule-based matching. NLTK is an open source tool with lexical databases like WordNet for easier interfacing. DeepPavlov, meanwhile, is another open source library built on TensorFlow and Keras. Self-learning chatbots are an important tool for businesses as they can provide a more personalized experience for customers and help improve customer satisfaction.

At the moment there is training data for over a dozen languages in this module. Contributions of additional training data or training data

in other languages would be greatly appreciated. Take a look at the data files

in the chatterbot-corpus

package if you are interested in contributing. An untrained instance of ChatterBot starts off with no knowledge of how to communicate. Each time a user enters a statement, the library saves the text that they entered and the text that the statement was in response to.

Data Science with R Programming Certification …

That is actually because they are not of that much significance when the dataset is large. We thus have to preprocess our text before using the Bag-of-words model. Few of the basic steps are converting the whole text into lowercase, removing the punctuations, correcting misspelled words, deleting helping verbs. But one among such is also Lemmatization and that we’ll understand in the next section. Don’t forget to test your chatbot further if you want to be assured of its functionality, (consider using software test automation to speed the process up). You should take note of any particular queries that your chatbot struggles with, so that you know which areas to prioritise when it comes to training your chatbot further.

• Great Learning Academy is an initiative taken by Great Learning, the leading eLearning platform.
• The possibilities with a chatbot are endless with the technological advancements in the domain of artificial intelligence.
• Artificial intelligence is used to construct a computer program known as “a chatbot” that simulates human chats with users.
• The simplest form of Rule-based Chatbots have one-to-one tables of inputs and their responses.
• You can add as many key-value pairs to the dictionary as you want to increase the functionality of the chatbot.

N8n can connect to existing NLU engines (such as Rasa NLU) and communicate with chatbot API via the HTTP Request node. We’ll also briefly introduce you to n8n – an extendable source-available workflow automation tool. N8n will let you create more complex chatbot behaviour and integrate chatbots between each other or with other services, without fighting APIs. By integrating these external APIs, our Python chatbot becomes more powerful and can provide users with valuable information in real-time. Checking how other companies use chatbots can also help you decide on what will be the best for your business. Good documentation will help you get started with the chatbot software.

How to Create a Chatbot in Python from Scratch- Here’s the Recipe

As a next step, you could integrate ChatterBot in your Django project and deploy it as a web app. Depending on your input data, this may or may not be exactly what you want. For the provided WhatsApp chat export data, this isn’t ideal because not every line represents a question followed by an answer. Eventually, you’ll use cleaner as a module and import the functionality directly into bot.py. But while you’re developing the script, it’s helpful to inspect intermediate outputs, for example with a print() call, as shown in line 18. In this example, you saved the chat export file to a Google Drive folder named Chat exports.

Instead, they can phrase their request in different ways and even make typos, but the chatbot would still be able to understand them due to spaCy’s NLP features. No doubt, chatbots are our new friends and are projected to be a continuing technology trend in AI. Chatbots can be fun, if built well  as they make tedious things easy and entertaining. So let’s kickstart the learning journey with a hands-on python chatbot project that will teach you step by step on how to build a chatbot from scratch in Python.

Contact centers and call centers are both important components of customer service operations, but they differ in various aspects. In this article, we will explore the differences between contact centers and call centers and understand their unique functions and features. Another useful integration for our chatbot could be a Wikipedia API. By using the Wikipedia API, our chatbot can fetch relevant information based on user queries.

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Understanding Semantic Analysis NLP

Together is most general, used for co-located items; attached represents adhesion; and mingled indicates that the constituent parts of the items are intermixed to the point that they may not become unmixed. Similar class ramifications hold for inverse predicates like encourage and discourage. A final pair of examples of change events illustrates the more subtle entailments we can specify using the new subevent numbering and the variations on the event variable. Changes of possession and transfers of information have very similar representations, with important differences in which entities have possession of the object or information, respectively, at the end of the event. In 15, the opposition between the Agent’s possession in e1 and non-possession in e3 of the Theme makes clear that once the Agent transfers the Theme, the Agent no longer possesses it. However, in 16, the E variable in the initial has_information predicate shows that the Agent retains knowledge of the Topic even after it is transferred to the Recipient in e2.

In this section, we demonstrate how the new predicates are structured and how they combine into a better, more nuanced, and more useful resource. For a complete list of predicates, their arguments, and their definitions (see Appendix A). VerbNet is also somewhat similar to PropBank and Abstract Meaning Representations (AMRs). PropBank defines semantic roles for individual verbs and eventive nouns, and these are used as a base for AMRs, which are semantic graphs for individual sentences. These representations show the relationships between arguments in a sentence, including peripheral roles like Time and Location, but do not make explicit any sequence of subevents or changes in participants across the timespan of the event.

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Words and phrases can often have multiple meanings or interpretations, and understanding the intended meaning in context is essential. This is a complex task, can have different meanings based on the surrounding words and the broader context. Relationship extraction takes the named entities of NER and tries to identify the semantic relationships between them.

With the help of semantic analysis, machine learning tools can recognize a ticket either as a “Payment issue” or a“Shipping problem”. It is the first part of semantic analysis, in which we study the meaning of individual words. It involves words, sub-words, affixes (sub-units), compound words, and phrases also. All the words, sub-words, etc. are collectively known as lexical items. Let’s look at some of the most popular techniques used in natural language processing. Note how some of them are closely intertwined and only serve as subtasks for solving larger problems.

Approaches to Meaning Representations

We move up the levels of frames in order to create new generalizations of believing, valuing, expecting, deciding, intending, etc. We see this most prominently in the domain of eliciting and modeling of strategies. While there is a place for a meta response in the strategy model using T.O.T.E. format, it is a minor piece and de-emphasized in actual practice. NLP mostly talks about sending or swishing the brain somewhere, moving from present state to desired state, identifying desired outcomes and formatting them to be well-formed and then just future pacing the experience. In this field, professionals need to keep abreast of what’s happening across their entire industry.

• GL Academy provides only a part of the learning content of our pg programs and CareerBoost is an initiative by GL Academy to help college students find entry level jobs.
• In addition to substantially revising the representation of subevents, we increased the informativeness of the semantic predicates themselves and improved their consistency across classes.
• We use Prolog as a practical medium for demonstrating the viability of

  this approach.

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How to Create a Bot for Telegram Short and Simple Guide for Beginners

Additionally, residential proxies offer much higher protection against IP bans and blacklists. That’s because residential proxies correspond to an actual IP address, so a site cannot detect and ban them like datacenter proxies. Additionally, residential proxies with rotating IP addresses can avoid triggering CAPTCHA. Once the software is purchased, members decide if they want to keep or “flip” the bots to make a profit on the resale market. Here’s how one bot nabbing and reselling group, Restock Flippers, keeps its 600 paying members on top of the bot market. These automated software programs can be easily set up and configured to complete the checkout process in an online sneaker store, potentially placing multiple orders using sneaker proxies.

Currently, the app is accessible to users in India and the US, but there are plans to extend its service coverage. NexC is a buying bot that utilizes AI technology to scan the web to find items that best fit users’ needs. It uses personal data to determine preferences and return the most relevant products.

Step #0: A little bit of Telegram Bot API theory

Plus, with a free mobile app available for both Android and iOS users, you can easily control and monitor your sneaker-purchasing activities on the go. To run large, exclusive drops, Queue-it customers use the Invite-only waiting room. They simply choose the customers to whom they want to grant access, send out invitations, then verify customer identities with two-factor-authentication. The advantage of the invite-only strategy is that you choose who gets access to your drops. Bots can’t abuse your sales because they’re not invited to them. And it has the added benefit of providing a fair user experience during hyped sneaker releases.

For instance, customers can shop on sites such as Offspring, Footpatrol, Travis Scott Shop, and more. Their latest release, Cybersole 5.0, promises intuitive features like advanced analytics, hands-free automation, and billing randomization to bypass filtering. Verloop is a conversational AI platform that strives to replicate the in-store assistance experience across digital channels.

The Best Sneaker Bots for Windows

Bots can be programmed to execute a number of tasks, such as scanning content, interacting with web pages and social media accounts, or chatting with users. Some bots are useful, such as search engine bots that use machine learning to index content, or customer service bots that help users with questions. You can activate bot protection to help prevent product inventories from primarily being sold to auto-checkout bots. Bot protection blocks known bots from your checkout, and slows down bot activity so that your customers have the opportunity to make purchases during flash sales. But in their zeal to keep bots away, sites also have to make sure they don’t inadvertently block humans. Protecting against unwanted bots is highly technical and requires fast-changing technologies.

“Us Armenians, we’re totally devoted to business, man. That’s all we do,” he says. He started reselling sneakers seven years ago, when he was first inspired by a high school friend who was buying sneakers in-store and selling for profit. He then introduced Sarafyan to a simple auto-fill bot, and the rest is history.

While selling originally began on Craigslist and a few blogs, kids now sell through Twitter, Facebook, and Instagram, aided by as many bots as they can purchase. The legality of the bots that dominate the sneaker resale industry remains difficult to determine. Previously, Ticketmaster has tried to use the Computer Fraud and Abuse Act to target those using bots on their site. Operators at Wiseguys, a ticket scalper, pled guilty in 2010 to computer fraud and hacking after using bots and other programs to scalp over a million tickets to popular events from sites like TicketMaster. Nike is taking steps to curb the proliferation of sneaker-buying bots and resellers.

Its customer support automation solution includes an AI bot that can resolve customer queries and engage with leads proactively to boost conversations. The conversational AI can automate text interactions across 35 channels. The money-saving potential and ability to boost customer satisfaction is drawing many businesses to AI bots. Necessary for our legitimate interests (to develop our products/services and grow our business). Where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us [email protected].

I was reading online people use bots to essentially automate everything to ensure they get it 95% of the time. We retain personal data for as long as you have an account with us in order to meet our contractual obligations to you and for six years after that to identify any issues and resolve any legal proceedings. We may also retain aggregate information beyond this time for research purposes and to and improve our services. You cannot be identified from aggregate information retained or used for these purposes.

Humans shopping on a retail website typically have to navigate from webpage to webpage. That is to say, they start by typing in the address of the retailer’s homepage and wait for it to load. The user clicks on it, waits for another page to load, only to see a list of all sale items. The shopper then needs to search for or browse for the specific item they want before waiting, again, for that item’s web page to load. All of this searching and page loading wastes valuable time for resellers and they have become very good at predicting or discovering the product URL before the launch.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Platforms; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. In order to enable us to provide goods or services to you and fulfil our contract with you. This includes order fulfilment, processing of payment details, and the provision of support services. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction and to prevent cybercrime. Payment processing providers who provide secure payment processing services.

• Customer representatives may become too busy to handle all customer inquiries on time reasonably.
• Learn more about how bot attacks are performed, attack types, and how to avoid them.
• Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
• Any payment transactions will be encrypted using TLS 1.3 (a strong protocol), X25519 (a strong key exchange), and AES_128_GCM (a strong cipher).
• Though bots are notoriously difficult to set up and run, to many resellers they are a necessary evil for buying sneakers at retail price.
• Darknet is not the only place where you can buy a botnet, they are just as accessible on the World Wide Web.

The “Share” button will have the switch_inline_query parameter. Pressing the button will prompt the user to select one of their chats, open that chat and insert the bot‘s username and the specified inline query in the input field. Let’s write in get_update_keyboard the current exchange rates in callback_data using JSON format. JSON is intentionally compressed because the maximum allowed file size is 64 bytes. Then it’s possible to call any Telegram Bot API methods from a bot variable. Contact the @BotFather bot to receive a list of Telegram chat commands.

Nike is well-aware of Nike bots and deploys anti-bot measures to hinder them. Last year, the U.S. athletic footwear industry generated $17.5 billion, according to the NDP Group, and its resale industry is estimated to be worth $1 billion. Once bot owners have completed their orders, they promptly resell the new shoes at a much higher price. Botting is how a lot of people think resellers get their shoes. But there’s also an option for the less technologically inclined, or simply for those with more connections than computer skills.

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Streamlabs Chatbot: A Comprehensive List of Commands crunchprank

The limit to the SLCB’s potential is your imagination. The parameter is itself implemented in a Python script, so you’d still have to set your bot up to use Python scripts. But then if you install this parameter script, you can use it in regular commands instead of implementing each command with yet more custom scripting. Go through the installer process for the streamlabs chatbot first.

After creating a few commands, this will become second nature to you, guaranteed. May I congratulate you on writing your first Twitch command script? This is my basic flow when creating commands for theSlychemist. You could stop here, run off, and create an array of commands and you’re free to do so.

An Extensive List Of Streamlabs Chatbot Commands

This will display the song information, direct link, and the requester names for both the current as well as a queued song on YouTube. This will display all the channels that are currently hosting your channel. This will display the last three users that followed your channel. This command will help to list the top 5 users who spent the maximum hours in the stream.

With lots of features supported by this software app, it is one of the best you can find out there. But because of me not keeping up with the bot, some of the commands no longer functioned as were documented on this post. I also removed all game/scripts based off of using text files (i.e. slots, gambling, roulette) as how they are built now, they do not work. Cogs can contain commands, events and special cog specific methods to help with checks, before and after command invocation hooks, and cog error handlers. Oftentimes, those commands are personal to the content creator, answering questions about the streamer’s setup or the progress that they’ve made in a specific game.

Record and stream Windows PC screen for free

I’ve had it refuse to cooperate many times, just as I’m all ready to start streaming. I have spent HOURS trying to get it to connect, and I have 14 years IT experience. As a streamer, you always want to be building a community. Having a public Discord server for your brand is recommended as a meeting place for all your viewers. Having a Discord command will allow viewers to receive an invite link sent to them in chat.

• We host Nightbot for you, so it’s always online and ready to go.
• Now that we have our chatbot, python, and websocket installed; we should open up our obs program to make sure our plugin is working.
• If at anytime nothing seems to be working/updating properly, just close the chatbot program and reopen it to reset.
• To connect your Twitch or YouTube account to Streamlabs Chatbot, you’ll need to generate an API key.
• It is in instant messaging category and is available to all software users as a free download.

Click HERE and download c++ redistributable packagesFill checkbox A and B.and click next (C)Wait for both downloads to finish. I’ll no longer be monitoring the comments for this post, and will soon set up a permanent redirect to the new domain. Click on Generate Oauth-Token to open the Authorization page for the bot.

From this new tab, you can activate CloudBot on your Twitch page and can also configure exactly which options you want on during your live streams. Go on over to the ‘commands’ tab and click the ‘+’ at the top right. If you are like me and save on a different drive, go find the obs files yourself. You can play around with the control panel and read up on how Nightbot works on the Nightbot Docs. Click the “Join Channel” button on your Nightbot dashboard and follow the on-screen instructions to mod Nightbot in your channel.

Watch time commands allow your viewers to see how long they have been watching the stream. It is a fun way for viewers to interact with the stream and show their support, even if they’re lurking. Uptime commands are common as a way to show how long the stream has been live. It is useful for viewers that come into a stream mid-way. Uptime commands are also recommended for 24-hour streams and subathons to show the progress. Store allows you to set up rewards for your viewers to claim with their loyalty points.

Now that we have loaded the settings, we can use that object to access the values defined in the UI. We only want to read these values in once, when the script is (re)loaded. There is no need to read those every time the script executes. SC has the format and options of the file documented on their GitHub Wiki page. First, we have to choose the name and type of file our values will be dumped in to use in our script. Logging what your script is doing and when it’s doing it is the fastest way to find out where a bug could be hiding (ready those flyswatters).

For a convenient and highly engaging interaction with “twitchers” and YouTube users, influencers have turned themselves into a brand and started using chatbots. A streamlabs-chatbot script that creates an overlay for XSPLIT/OBS/SLOBS to show medal.tv clip playback. Streamlabs Chatbot requires some additional files (Visual C++ 2017 Redistributables) that might not be currently installed on your system. Please download and run both of these Microsoft Visual C++ 2017 redistributables. Here you have a great overview of all users who are currently participating in the livestream and have ever watched.

Welcome to the Streamlabs Chatbot documentation¶

A user can be tagged in a command response by including $username or $targetname. The $username option will tag the user that activated the command, whereas $targetname will tag a user that was mentioned when activating the command. Variables are sourced from a text document stored on your PC and can be edited at any time. Each variable will need to be listed on a separate to use our list as a starting point for your own. Similar to a hug command, the slap command one viewer to slap another.

Of course, you should not use any copyrighted files, as this can lead to problems. In the world of livestreaming, it has become common practice to hold various raffles and giveaways for your community every now and then. These can be digital goods like game keys or physical items like gaming hardware or merchandise.

How do you add a WhatsApp Bot to a Group Chat?

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